Terms of delivery

Contact CatchAlive for questions regarding terms of delivery.

Prices in danish kronen

 

Austria

Rate name

Condition

Price

Geschäftadresse (2-5 Tage)

0,00 kr.–999,99 kr.

129,00 DKK.

Geschäftadresse (2-5 Tage)

1.000,00 kr. and up

Free

Hauslieferung (2-5 Tage)

149,00 DKK.

Paketshop (2-5 Tage)

0,00 kr.–999,99 kr.

129,00 DKK.

Paketshop (2-5 Tage)

1.000,00 kr. and up

Free

 

Danmark

Rate name

Condition

Price

Erhvervsadresse (PostNord, 1-2 dage)

0,00 kr.–999,99 kr.

45,00 DKK.

Erhvervsadresse (PostNord, 1-2 dage)

1.000,00 kr. and up

Free

Hjemmelevering (PostNord, 1-2 dage)

60,00 DKK.

Pakkeshop (PostNord, 1-2 dage)

1.000,00 kr. and up

Free

Pakkeshop (PostNord, 1-2 dage)

0,00 kr.–999,99 kr.

45,00 DKK.

 

EU (Den Europæiske Union)

Rate name

Condition

Price

Packetshop

0,00 kr.–999,99 kr.

149,00 DKK.

Packetshop

1.000,00 kr. and up

Free

 

Germany

Rate name

Condition

Price

Geschäftadresse (DPD, 2-4 Tage)

0,00 kr.–999,99 kr.

65,00 DKK.

Geschäftadresse (DPD, 2-4 Tage)

1.000,00 kr. and up

Free

Hauslieferung (DPD, 2-4 Tage)

85,00 DKK.

Paketshop (DPD, 2-4 Tage)

0,00 kr.–999,99 kr.

65,00 DKK.

Paketshop (DPD, 2-4 Tage)

1.000,00 kr. and up

Free

 

Sweden

Rate name

Condition

Price

Företagsadress (PostNord, 2-4 dagar)

0,00 kr.–999,99 kr.

45,00 DKK.

Företagsadress (PostNord, 2-4 dagar)

1.000,00 kr. and up

Free

Till mottagaren (PostNord, 2-4 dagar)

60,00 DKK.

Utlämningsställe (PostNord, 2-4 dagar)

0,00 kr.–999,99 kr.

45,00 DKK.

Utlämningsställe (PostNord, 2-4 dagar)

1.000,00 kr. and up

Free

 

Rest of the world

Rate name

Condition

Price

Standard

0,00 kr. and up

299,00 DKK.

 

SHIPPING

7.1 CatchAlive arranges delivery with GLS or PostNord (unless otherwise stated) to the Customer. Delivery takes place to the delivery address provided by the Customer.

We strive to ship all orders within 2-4 business days, however, longer delivery times may occur during busy periods.

7.2 The delivery date is calculated from the latest of the following dates:

  1. CatchAlive confirmation of Customer’s order
  2. Clarification of all technical and commercial matters

7.3 The expected delivery time will be stated in the submitted offer. The delivery time is according to the best estimate stated as accurately as possible.

7.4 Where the offer does not contain delivery date information, delivery will be within a reasonable time, which in all cases may be a minimum of 30 days. Partial deliveries may take place.

7.5 If there are any deviations in relation to the stated approximate delivery date, CatchAlive informs the Customer accordingly.

7.6 INCOTERMS 2010 EXW applies. Delivery is always from the factory, unless otherwise is agreed. If another place of delivery is agreed, the Customer will pay freight costs and bear the risk of shipment of the goods. The risk is passed on to the Customer when the goods are made available to the Customer at CatchAlive address or are handed over to a carrier.

7.7 If, as a result of the Customer’s circumstances, delivery is not carried out, the goods will be held at the Customer’s expense and risk at CatchAlive or third party’s warehouse. CatchAlive is entitled to charge storage rent and recover costs etc.

7.8 If the Customer chooses to terminate the agreement due to CatchAlive’s significant delay, the Customer is only entitled to a refund of any consideration already paid for the delayed service, but not consideration for other services. The customer can not assert other default rights in connection with the delay that has occurred and is thus barred from making claims for compensation of any kind, including compensation for operating losses, consequential damages, or other indirect damage. A significant delay is 3 months.

7.9 If a CatchAlive delay is caused by circumstances for which the Customer is responsible, the CatchAlive delivery deadline is postponed by the number of days that corresponds to the delay that has occurred. If CatchAlive is unable to dispose of the internal resources as provided due to the Customer’s delay, CatchAlive is entitled to demand remuneration for the employees who were disposed of to provide the service or the extraordinary resources that CatchAlive has had to use as a result of the delay.

7.10 CatchAlive makes reservations for sold-out goods, any price errors, unforeseen disruptions and missed or delayed deliveries from subcontractors. The customer will be informed immediately after ordering.

7.11 Shipping and packaging is carried out at the buyer’s expense, unless otherwise instructed in writing on order confirmation or contract.

7.12 Cancellation of orders must be made in writing and will not apply until they have been confirmed by CatchAlive in writing.

7.13 Cancellation of orders with specifically retrieved components ordered by the customer. The Customer is required to purchase these components for whatever reason of cancellation if these are not cancellable. These will be invoiced to the Customer, at the latest to scheduled delivery time, at CatchAlive purchase price, plus repatriation and administrative costs.

7.14 CatchAlive delivers exclusively to addresses in Denmark, Germany and Austria. Customers from other countries can be accepted, but there may be other shipping prices as well as delivery conditions. Please contact us at catchalive@catchalive.com.

 

Read more In our Trade and Subscrption Terms

https://catchalive.com/trade-and-subscription-terms-for-catchaliveone-device-and-app/